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Add-on

SMS Appointment Reminders: automatic texts before every booking

Customers forget appointments. Puhebotti doesn't. Send automatic SMS reminders before every booking — fewer no-shows, more revenue.

Automatic SMS appointment reminders for customers
Why SMS reminders?

No-shows are expensive. Reminders are not.

Studies show that automatic reminders reduce no-shows by up to 50 %. A single extra filled appointment more than covers the monthly cost of the service.

Fully automatic, no manual work

The text message is sent automatically based on the booking time. You don't have to remember a thing — Puhebotti handles it for you.

Fewer no-shows

A timely reminder prompts the customer. Cancellations come in earlier, giving you time to fill the slot with another customer.

Better customer experience

Customers appreciate the reminder — it signals that you value their time. A small gesture with a big impact on satisfaction.

How it works

Four steps, fully automatic

1

Customer books an appointment

The customer calls and Puhebotti collects the booking details: name, number and preferred time. All stored automatically.

2

Reminder is sent automatically

At the configured time — e.g. 24 h or 2 h before — Puhebotti sends an SMS reminder to the customer's phone on behalf of your business.

3

Customer confirms or cancels

The message can include cancellation instructions. You're notified immediately, leaving you time to fill the freed slot.

4

Calendar stays full

No-shows decrease and freed slots are filled in time. Business runs without surprises.

Who is it for?

Especially valuable in appointment-based businesses

Hair salons and barbers

A filled chair is revenue. An empty chair is a loss. Reminders keep the calendar full.

Medical and dental practices

Appointment slots are expensive. A reminder ensures the patient shows up.

Auto repair shops

Service bookings are made weeks in advance. A reminder keeps the customer informed.

Veterinary clinics

Pet owners remember better with a direct text reminder to their phone.

Beauty salons and massage therapists

Bookings fill up a week in advance. A reminder ensures the customer arrives as planned.

Physiotherapy and wellness

Treatment sessions are long and valuable. Even one filled cancellation slot covers the reminder cost many times over.

Why it pays off

The numbers say it all

Automatic SMS reminders are one of the most cost-effective ways to improve customer service and grow revenue.

-50 %
fewer no-shows: automatic reminders cut missed appointments in half
Automatic
no manual work: reminders go out on their own, on schedule
Better
customer experience: customers see the service as more professional
Pricing

Simple add-on, clear pricing

SMS appointment reminders are an add-on to Puhebotti.

Add-on

SMS Appointment Reminders

Automatic SMS reminder for every booked appointment. Works with the Smart Answering plan.

Ask for pricing
Added to your existing plan
  • Automatic text message before each appointment
  • Customisable timing (e.g. 24 h or 2 h before)
  • Message sent in your business name
  • Works with the Puhebotti Smart Answering plan
Contact us to learn more

Frequently asked questions

Answers about SMS reminders and how to get started.

Fully automatic. Once Puhebotti has collected the booking details during the call, the reminder is sent to the customer at the scheduled time. No manual work needed.
The timing is customisable to suit your business. Common options are 24 hours or 2 hours before the appointment. Multiple reminders are also possible — for example both 24 h and 2 h before. Tell us your needs and we'll configure the right timing.
Yes. The text message is sent in your business name. The customer sees the reminder as coming from you, not from an unknown number. The message text can be tailored to match your brand and can include cancellation instructions.
Not necessarily. SMS reminders can also work as a standalone service. Contact customer service and we'll find the right solution for you.
Yes. The reminder can include cancellation instructions — for example a link or phone number. When the customer cancels, you're notified immediately so you can fill the slot rather than lose it.

Stop losing appointments to no-shows

A single filled cancellation slot each month more than covers the cost.

Start free trial → 041 400 0700